Introduction

 Veterinary Technicians ensure the patient care is held to the standards of excellence expected by our hospital. Veterinary Technicians are primarily responsible for the flow through exam rooms, surgery and hospitalized cases active on a daily basis. Veterinary Technicians are under the guidance and supervision of the veterinarian. Incumbents of this position are required to assist the veterinarian to the fullest possible extent, to help improve the quality of care given to the patients of Marina Bay Animal Hospital and to aid the veterinarians in achieving efficiency by relieving them of technical work and administrative detail.

 Major Duties

  • Checks in patients to exam rooms, reviews patient history, performs standards of care for exam room patient check in and prepares any items necessary for veterinarian. Performs the full range of “tableside” assistance to the veterinarians.
  • Provide restraint of pets for exam and treatment by vet. Assist in medical treatment such as administering medications & injections, cleaning wounds, bandaging, etc . . .
  • Treat all hospitalized patients under the supervision of veterinarian; assist in medical and surgical procedures performed by veterinarian.
  • Assist in surgery, following the standards of care for surgical patients
  • Check surgical patients in, review patient history, recommend appropriate lab work.
  • Administer anesthetics under the supervision of the vet; intubations of surgica patients under supervision of the vet
  • Prepare patients for surgery

•Understand, follow and recommend all Standards of Care.

•Perform in-patient treatments prior to veterinarian’s arrival in morning, record patients vitals including weight, temp, pulse and respiration. Ensure standards of patient care are followed. Record all pertinent observations regarding patient’s status throughout day and update vet and owner (as necessary) to any changes in status.

•Communicates with other staff and clients regarding patient’s status as instructed by doctor, or as needed.

•Perform all in house laboratory procedures (i.e. Idexx snap tests, fecals, urinalysis, etc.) and prepare samples for shipment to outside laboratory services. Record lab work in patient’s records and lab log. Maintain all in house lab equipment.

•Draw blood from various venous sites and place intravenous catheters. Recognize possible infiltration of catheters. Monitor fluid therapy on patients in hospital and recognize potential signs of fluid overload. Be able to set up and maintain fluid pumps and other methods for controlling fluid rate in patients.

•Prepare medications for both outpatients and inpatients.

•Perform all radiographic procedures including measurements, processing and recording of measurements in radiology log.

•Discharge hospitalized and surgical patients on the doctor’s orders, being especially careful to ensure that patients being discharged are well-groomed and in a medically appropriate state. Answer client questions one-on-one on various aspects of home care for the patient. Explain dosage/purpose and next time dosage of medication is due. Call back/follow-up with clients on at home care and status of patient. Recommend/schedule additional visits or rechecks in patient’s progress does not appear to be satisfactory.

•Assist kennel personnel in keeping patients clean and dry at all times, paying specific attention to hospitalized and surgical patients. Also by cleaning cages in the pre-op/treatment area after depart of patients to ensure cages available for incoming patients and maintaining the laundry.

•Review & oversee charts for animals admitted to the hospital for drop-off, boarding or bathing. Assure chart is reviewed for vaccination status & any necessary procedures requested by the owner. Record patient and necessary information on appropriate list, ensure the chart is placed in designated area.

•Prepare the practice for business by stocking drawers in exam rooms and treatment areas, by drawing up vaccines, and assuring that drugs and equipment are ready.

•Maintain clinic inventory by placing items on the order list, being aware of where back stock of clinic inventory items are kept. Unpack boxes of medical supplies, check expiration dates, and rotate stock and store. Make sure all products are identified with labels and keep abreast of over the counter products and their usage.

•Give the respect, care and love to each hospitalized, surgical and out-patient animal as if it was your own pet.
•Maintain a neat and professional appearance at all times.
•Be efficient, very pleasant, courteous, polite, concerned and helpful to all clients and co-workers under all conditions at all times.

•Attend and participate in all staff, department, coordinator and continuing education meetings as required.

 Skills, Knowledge & Qualifications

•A person in this position will have a minimal work experience of 12 months working as a Veterinary Technician, or Assistant.

•Knowledge of the procedures used for receiving, treating and scheduling patients, for adding medical supplies to order list and requesting laboratory tests.

•Knowledge of the use, care and storage of veterinary instruments, materials and equipment.

•Knowledge of sterilization procedures for instruments and materials.

•Knowledge of the instruments, materials and standardized procedures used in the full variety of treatments provided to the hospitalized, outpatients and surgical cases.

•Ability to draw blood and place catheters with reasonable accuracy.

•Ability to intubate.

•Knowledge concerning the Euthanasia process.

 Physical Effort

Work often requires lifting and carrying animals which may weigh upwards of 100 pounds; will be assisted by appropriate staff while working with larger animals. Walks or stands for extended periods of time; frequently works in bent position.

Working conditions

Work often exposes the Veterinary Technician to unpleasant odors and noises. May be exposed to bites, scratches and animal waste. May also be exposed to contagious diseases. May be exposed to radiographic equipment, insecticides and gas anesthetics.

 Controls Over Work

 The veterinarian provides continuing or individual assignments indicating generally what is to be done, limitations, quality and quantity expected, deadlines and priority of assignments. The veterinarian provides additional, specific instructions for new, difficult or unusual assignments in the animal health care including work methods or advice on source material available. The veterinary technician uses initiative in carrying out recurring assignments independently without specific instructions, but refers deviations, problems and unfamiliar situations to the veterinarian for help. The veterinarian assure that finished work and methods are technically accurate and in compliance with instructions or established procedures. Practice manager will provide Administrative supervision.

Advancement

 Veterinary technicians in this practice will be taught and trained to the limits of their potential. If, during training, an individual shows specific interest in a specific field, such as behavior, physical therapy or dentistry, continuing education in that field will be encouraged

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